Optimal Balance Pharmacy Account Setup
Thank you for partnering with Optimal Balance Pharmacy. This form collects essential account demographics, licensure, and DEA information required to verify prescriptive authority and ensure compliance with all State Boards of Pharmacy and federal regulations. Accurate and complete information helps us activate your account efficiently and prevent delays in processing prescriptions.We appreciate the opportunity to support you and the patients you serve.
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Account Demographics
This section collects your clinic’s physical address and practice details to properly establish your account within our system.
Clinic Name
*
Please enter the name of your clinic or business
Address
*
Street Address
Street Address Line 2
City
Please Select
Alabama
Alaska
Arizona
Arkansas
California
Colorado
Connecticut
Delaware
District of Columbia
Florida
Georgia
Hawaii
Idaho
Illinois
Indiana
Iowa
Kansas
Kentucky
Louisiana
Maine
Maryland
Massachusetts
Michigan
Minnesota
Mississippi
Missouri
Montana
Nebraska
Nevada
New Hampshire
New Jersey
New Mexico
New York
North Carolina
North Dakota
Ohio
Oklahoma
Oregon
Pennsylvania
Rhode Island
South Carolina
South Dakota
Tennessee
Texas
Utah
Vermont
Virginia
Washington
West Virginia
Wisconsin
Wyoming
State
Zip Code
Phone Number
*
Please enter a valid phone number for your clinic
Format: (000) 000-0000.
Is the Clinic Address Listed Above a Residential Address?
*
Please Select
Yes
No
Please indicate whether the address provided is a private residence rather than a commercial or medical office location
Practice Type
You will identify whether your practice operates as a physical location, telemedicine only, or a hybrid model. This information ensures accurate records, proper state licensure alignment, and compliance with applicable regulatory requirements.
Please indicate below how the clinic provider patient services
*
Physical location - is the actual place where patients receive care.
Telemedicine Only - (I confirm that I have a collaborative agreement, or appropriate supervision in all states that require it, and am compliant with mid-level practitioner laws in all states in which I practice telemedicine.
Hybrid - in person and telemedicine patient care.
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Contacts for Prescription Clarifications
This section collects key information for clinic staff who will interact with Optimal Balance Pharmacy, including name, title, phone number, and email address. You will also designate the appropriate access level and privileges needed within our LifeFile Pharmacy system. Providing accurate details ensures secure system access, proper role alignment, and protection of patient information.
Name
*
First Name
Last Name
Role or Title
*
Please provide the title or role of the individual who will be responsible for prescription clarifications.
Phone Number
*
Direct phone number that Optimal Balance can call to reach point of contact for prescription clarifications.
Format: (000) 000-0000.
Email
*
NOTE- Once form is submitted, confirmation of New Account forms received will go to this email.
Will this person require privileges to LifeFile Account
*
Yes
No
If yes, please select the level of privileges
Full Privileges - authorized to submit Rx Orders as allowed under law, select corresponding attestation statement based off my medical directives, view Rx orders, status tracking, and reporting.
Limited Privileges - authorized to only view Rx order statuses, tracking, and reporting.
Would you like to add Optional Staff/Clinician to your Account
*
Yes
No
Additional Contact to Add to Account
Name
*
First Name
Last Name
Role or Title
*
Please provide the title or role of the individual who you will be adding.
Phone Number
*
Please enter a valid phone number.
Format: (000) 000-0000.
Email
*
example@example.com
Will this person require privileges to LifeFile Account
*
Yes
No
If yes, please select the level of privileges
*
Full Privileges - authorized to submit Rx Orders as allowed under law, select corresponding attestation statement based off my medical directives, view Rx orders, status tracking, and reporting.
Limited Privileges - authorized to only view Rx order statuses, tracking, and reporting.
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Do you intend to have Optimal Balance Bill-the-Patient Directly?
*
Please Select
Yes
No
--Select One--
If you would like for Optimal Balance to Bill-Clinic instead, select No.
Billing Information
Billing Information
This form is hosted on a HIPAA-compliant enterprise platform and secured with encrypted SSL technology. Payment information is processed through a PCI-compliant payment gateway to maintain strict confidentiality and industry-standard data protection. Please note, all credit card details are PHI protected and will be masked during form submission.
Card Holder: Full Name
First Name
Last Name
Please select card type
Visa
Mastercard
American Express
Discover
Card: Expiration Month
Please Select
Jan
Feb
Mar
Apr
May
June
July
Aug
Sep
Oct
Nov
Dec
Select the month that your card expires.
Card: Expiration Year
Please Select
2026
2027
2028
2029
2030
2031
2032
2033
2034
2035
2036
2037
2038
2039
2040
Please select the year your card expires.
Please Enter your Card Details Below. Enter your card number in four separate boxes. Ex- if your card number is 1234 5678 9012 3456, enter 1234 in the first box, 5678 in the second, 9012 in the third, and 3456 in the fourth. If you do not wish to enter your card details, simply put all 0's.
*
Please Enter your Card Details Below - Enter your card number in four separate boxes. Ex- if your card number is 1234 5678 9012 3456, enter 1234 in the first box, 5678 in the second, 9012 in the third, and 3456 in the fourth.
Rows
Digits 1-4
Digits 5-8
Digits 9-12
Digits 13-16
(Amex user will have 15 digits)
CC #
Card: CVV Code
Please enter credit card CVV code.
Card: Billing Zip Code
Please enter the credit card number billing 5 digit zip code.
Payment Signature
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Is your Shipping Address for your Clinic different than from the Account Demographics section?
*
Yes
No
Shipping Information
In this section we will collect your shipping information and also collect the days of the week your clinic accepts shipments.
Shipping Address
*
Street Address
Street Address Line 2
City
Please Select
Alabama
Alaska
Arizona
Arkansas
California
Colorado
Connecticut
Delaware
District of Columbia
Florida
Georgia
Hawaii
Idaho
Illinois
Indiana
Iowa
Kansas
Kentucky
Louisiana
Maine
Maryland
Massachusetts
Michigan
Minnesota
Mississippi
Missouri
Montana
Nebraska
Nevada
New Hampshire
New Jersey
New Mexico
New York
North Carolina
North Dakota
Ohio
Oklahoma
Oregon
Pennsylvania
Rhode Island
South Carolina
South Dakota
Tennessee
Texas
Utah
Vermont
Virginia
Washington
West Virginia
Wisconsin
Wyoming
State
Zip Code
Shipping Availability - Use the checkboxes below to indicate the day you can receive shipments.
*
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
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Mid-Level Practitioner Demographics
Please provide the required licensure and credentialing details for any Nurse Practitioner, Physician Assistant, or other Mid-Level Practitioner who will be prescribing through your clinic. This information is necessary to verify state licensure, prescribing authority, and DEA registration when applicable, and ensures compliance with all applicable State Board of Pharmacy and federal regulations. If your state requires a supervising physician for mid-level prescribers, please ensure that information is also provided in the appropriate section of this form.
Name
*
First Name
Last Name
Please select your license type/credentials from the drop down list below
*
Please Select
MD – Medical Doctor
DO – Doctor of Osteopathic Medicine
NP/APRN – Nurse Practitioner / Advanced Practice Registered Nurse
PA – Physician Assistant
CNS – Clinical Nurse Specialist
CRNA – Certified Registered Nurse Anesthetist
DPM – Doctor of Podiatric Medicine
Other – Please Specify
If other, please specify below
Other
*
Please enter the license type/credentials
Phone Number
Please enter a valid phone number.
Format: (000) 000-0000.
Email
example@example.com
Please select the state in which you currently hold an active professional license.
*
Please Select
Alabama
Alaska
Arizona
Arkansas
California
Colorado
Connecticut
Delaware
District of Columbia
Florida
Georgia
Hawaii
Idaho
Illinois
Indiana
Iowa
Kansas
Kentucky
Louisiana
Maine
Maryland
Massachusetts
Michigan
Minnesota
Mississippi
Missouri
Montana
Nebraska
Nevada
New Hampshire
New Jersey
New Mexico
New York
North Carolina
North Dakota
Ohio
Oklahoma
Oregon
Pennsylvania
Rhode Island
South Carolina
South Dakota
Tennessee
Texas
Utah
Vermont
Virginia
Washington
West Virginia
Wisconsin
Wyoming
Please select the state in the drop down above
What is that state license number?
*
Please enter your state license number in the above field
What is your NPI number
*
Enter the NPI the 10 digit number under which you are registered with the National Plan and Provider Enumeration System (NPPES), administered by the Centers for Medicare & Medicaid Services (CMS)
Will This Mid-Level Prescriber be Prescribing Schedule III or Schedule IV Controlled Substances such as Testosterone or Phentermine?
Please Select
Yes
No
Please enter your Drug Enforcement Administration (DEA) registration number.
*
Enter the active DEA registration number issued by the United States Department of Justice, Drug Enforcement Administration (DEA) under which you are authorized to prescribe controlled substances, if applicable
Would you like to add Additional Mid-Level Practitioners to your account?
*
Yes
No
Additional Mid-Level Practitioner Demographics
Does your State Require a Supervising Physician or Collaborating Physician for you to Prescribe medications? (Note-if you selected MD or DO as the professional license type in the above section, AND you do NOT need to add any other supervising or collaborating physicians, select No)
*
Yes
No
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Supervising & Collaborating Physicians
Please provide the supervising physician’s demographic and licensure information, including contact details, NPI, state license, and DEA registration if applicable. This information is required to verify prescriptive authority and ensure compliance with applicable state regulations governing mid-level practitioners. Accurate and complete details will help prevent delays in account approval and prescription processing.
Name
*
First Name
Last Name
Please select your license type/credentials from the drop down list below
*
Please Select
MD – Medical Doctor
DO – Doctor of Osteopathic Medicine
Other
If other, please specify below
Other License Type/Credentials
*
Phone Number
*
Please enter a valid phone number.
Format: (000) 000-0000.
Email
*
example@example.com
Please select the state in which you currently hold an active professional license.
*
Please Select the State
Please select your state
Alabama
Alaska
Arizona
Arkansas
California
Colorado
Connecticut
Delaware
District of Columbia
Florida
Georgia
Hawaii
Idaho
Illinois
Indiana
Iowa
Kansas
Kentucky
Louisiana
Maine
Maryland
Massachusetts
Michigan
Minnesota
Mississippi
Missouri
Montana
Nebraska
Nevada
New Hampshire
New Jersey
New Mexico
New York
North Carolina
North Dakota
Ohio
Oklahoma
Oregon
Pennsylvania
Rhode Island
South Carolina
South Dakota
Tennessee
Texas
Utah
Vermont
Virginia
Washington
West Virginia
Wisconsin
Wyoming
Please select the state in the drop down above
What is that state license number?
*
Please enter your state license number in the above field
What is your NPI number
*
Enter the 10 digit NPI number under which you are registered with the National Plan and Provider Enumeration System (NPPES), administered by the Centers for Medicare & Medicaid Services (CMS)
Either now or in the future will the Supervising or Collaborative Physician intend on prescribing Schedule III or Schedule IV substances such as Testosterone or Phentermine?
*
Yes
No
Please enter the Supervising/Collaborating Physician's Drug Enforcement Administration (DEA) registration number.
*
Enter the active DEA registration number issued by the United States Department of Justice, Drug Enforcement Administration (DEA) under which you are authorized to prescribe controlled substances, if applicable
Would you like to add Additional Supervising/Collaborative Physicians to your account?
*
Yes
No
Additional Supervising/Collaborative Physician Demographics
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